PeopleSupport is proud of its technology capabilities.

PeopleSupport leverages only industry-leading solutions to deliver services to our clients. Our integrated platform includes solutions from Avaya, Cisco, Verint, HP, Dell, Talisma and Lucent. Our overall platform is flexible, redundant, scalable and can integrate with several solutions.

Highly-Redundant Network

Our customers demand high availability for their voice and applications, and PeopleSupport delivers that globally in both our wide and local area networks. PeopleSupport's global data network features enterprise-class solutions and several elements of redundancy to maximize availability.

Wide Area Network Features

• Multiple Avaya S8700 Series PBXs with dual core processors
• Voice platform support for TDM and IP protocols
• Cisco 7200 Series equipment with redundancy at each location
• Redundant internet access at each location
• Carrier redundancy with several international carriers
• Multiple carrier fiber runs into all work centers
• Circuits on diverse submarine cable routes
• Local metro WAN redundancy via SDH or SONET
• Cable landing station redundancy (where available)

Local Area Network Features

• Core switching with dual, and in some instances, quad chassis
• Cisco 6500 Series equipment with redundant power supplies
• Dual fiber-uplink connections to the core network from each IDF/MDF
• IDF/MDF redundancy with low port-to-switch concentration