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World-class Operations Around the World
PeopleSupport is a recognized leading global business process outsourcing (BPO) provider. We have developed an integrated global BPO delivery platform that includes
outsourcing operations in the Philippines, Costa Rica and United States. PeopleSupport utilizes two data centers in the United States and two data centers in the
Philippines. Our dedicated fiber optic networks enable us to provide seamless communications between our clients' customers in the United States and our professionals in the
Philippines and Costa Rica.
Philippines Outsourcing Operations: Superior Services
Through our operations in the Philippines, PeopleSupport provides significant value to its clients by offering high quality services at a substantially lower cost than
services provided through U.S. outsourcing centers. We securely route inbound, multi-channel communications to the optimal location in the Philippines based on our
professionals' skill sets and availability.
PeopleSupport Center (Manila) Skyrise (Cebu)
The Philippine Advantage
The Philippines has the third largest English-speaking population in the world and has long-standing ties to the United States. It has modeled many of its government,
banking, accounting and education systems after the United States. The Philippines has a large pool of skilled college graduates who are attuned to U.S. culture and speak
fluent English with minimal accents. Additional advantages include:
- World-class English proficiency
- Affinity for U.S. culture
- Highly skilled workforce
- Strong work ethic
- Consultative and customer service mind-set
- Government support & incentives
- Attractive location for U.S. expatriates
- Robust infrastructure
As an early entrant to the Philippines, PeopleSupport enjoys tremendous brand awareness in the Philippines and consequently attracts top talent for its offshore BPO
operations. PeopleSupport employs over 6,000 college educated professionals who focus on providing high quality services.
Costa Rica Outsourcing Operations
PeopleSupport provides Spanish and bilingual services from its operations in Costa Rica. Situated in Central America, Costa Rica is in a strategic location that
corresponds to the U.S. Central Time Zone. Costa Rica offers a stable political, economic and social environment. The population is skilled, educated and highly productive.
As a result, PeopleSupport's Spanish and bilingual services are exceptional. To learn more about PeopleSupport's Spanish and bilingual services, please contact us.
United States Outsourcing Operations
PeopleSupport provides high quality transcription and captioning services from its operations in Newport Beach and Burbank, California. Our U.S. operations are equipped
with advanced transcription and captioning technology and software to deliver over 100 million lines of transcription annually to high profile clients worldwide.
Additionally, PeopleSupport's global headquarters are located in Los Angeles, California.
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