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We have positions available in various locations throughout North America and Asia.
PeopleSupport is an Equal Opportunity Employer.
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Human Resources
HR Consultant for Employee Relations
Responsible for partnering with the assigned account in implementing
Contact Email: corporatejobs@peoplesupport.com
Job Functions
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• Act as a consultant for all human resource concerns
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• Get involvement within assigned account to identify critical points
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• Assist in partnering with assigned account in implementing
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• Work with managers and supervisors in identifying key issues of
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• Collaborate with various human resources units on the
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• Ensure compliance of assigned account to human resources
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• Roll-out HR programs to assigned account
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• Conduct exit interviews, employee surveys and focus group
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• Analyze exit interview summaries and attrition reports and provide
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• Communicate issues to concerned units for resolution
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• Process endorsements for disciplinary action
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• Handle major disciplinary cases
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• Attend to, investigate and resolve disciplinary cases escalated by
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• Coordinate with the legal department and other HR units prior to
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• Regularly update the human resource information system on
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• Implement employee relations policies and activities, including
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• Safeguard and ensure compliance of assigned account to the
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• Keep updated on new legislations to the labor code and analyze
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Job Requirements
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• Bachelor’s degree in Human Resources, Behavioral Science, Psychology, Management or any related course
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• At least 3 years experience in employee and labor relations
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Recruitment Officer
Responsible for supervising the volume recruitment team to ensure
Contact Email: corporatejobs@peoplesupport.com
Job Functions
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• Monitor daily recruitment statistics to ensure hiring targets are met
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• Strategize with team members on how to meet ramp targets
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• Develop and implement appropriate recruitment strategies
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• Coordinate with the resource and communication team in developing appropriate recruitment strategies and ensuring the
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• Ensure the smooth flow of the recruitment process by supervising the application pipeline and monitoring daily recruitment activities
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• Attend to and resolve escalated concerns related to recruitment procedures
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• Provide regular updates to team members to ensure alignment in the recruitment process
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• Develop, maintain and update recruitment materials and marketing collaterals and ensure communication to direct reports
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• Conduct final interviews for candidates as needed
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• Participate in and supervise recruitment runs and job fairs
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• Prepare weekly and monthly recruitment statistics for reporting purposes
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• Send regular reports to the Volume Recruitment Manager on completion targets
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• Analyze recruitment data, identify areas of concern and provide
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• Provide support to direct reports in the performance of tasks
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• Conduct regular feedback sessions and quality assessments on individual and team performance
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• Provide regular updates to team members to ensure hiring targets are aligned with individual goals
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• Provide recommendations to the Volume Recruitment Manager on staffing requirements of the team
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• Supervise team members and allocate work load and assignment
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• Conduct training and interviewing workshops
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• Keep updated on industry or HR trends and practices pertaining to recruitment
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• Recommendatory authority in hiring, firing and disciplining direct reports
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• Authority in hiring eRep candidates
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Job Requirements
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• Bachelor’s degree in Psychology, Behavioral Science, Business Management or any related degree
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• At least 3 years experience in high volume recruiting or 1 year related experience in a supervisory capacity, preferably in a call
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• Extensive working knowledge of all recruitment processes Knowledge
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• Proficiency on targeted selection interviewing technique
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• Familiarity on all HR facets
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• Knowledge on local labor laws
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• Computer proficiency
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• Integrity
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• Innovation
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• Customer focus
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• Organizational/business sense
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• Planning and organizing
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• Decision-making skills
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• Communication and interaction skills
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• Report generation
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• Quality orientation
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• Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
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• Willing and able to travel
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Recruitment Assistant
Responsible for administering the recruitment process for the staffing
Contact Email: corporatejobs@peoplesupport.com
Job Functions
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• Conduct resume and phone screening
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• Schedule applicants for testing and interviews
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• Proctor tests, collate and assess test results based on given
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• Conduct preliminary interviews, reference checking and job offers
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• Prepare contracts and other documents for hiring
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• Attend recruitment runs and job fairs to administer the recruitment
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• Manage traffic of walk-in applications
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• Prepare recruitment statistical reports and send to Volume
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• Respond to applicant inquiries regarding the application process or
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• Maintain the smooth flow of the recruitment process for fast-
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• Assist applicants or new hires on issues concerning their
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• Organize, collate and file resumes of applicants
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• Maintain organization of archived files
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• Update the applicant database and maintain applicant statistics
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• Update and maintain sourcing statistics
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• Ensure accuracy and timeliness of employee information encoded
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• Ensure that internal control procedures are performed and
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• Provide support during audit to establish compliance to defined
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• Provide suggestions or recommendations on process
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• Properly endorse applicant and recruitment documents to the
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• Work with and train interns or independent contractors to ensure
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• Ensure accurate profiling of candidates by following established
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• Identify account fit prior to endorsement for final interview
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• Requires approval from HR COE Leader prior to issuance of copy to external party.
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Job Requirements
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• Bachelor’s degree in Psychology, Behavioral Science, Business Management or any related field
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• Preferably with at least 6 months experience in high volume recruiting
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• Willing and able to work on shifting schedules
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• Willing and able to travel
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Information Technology
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Purchasing
Supply Purchasing Officer
Total control and management of all assets and supplies within his/her area of responsibility or PS site. This position also develops and implements policies and procedures to streamline existing processes related to internal supply chain management. Build relationships with key stakeholders, specifically those who determine business ramp plans in order to ascertain requirements of the growing business needs. The position is also responsible for managing inventory, tracking and transfer of all corporate properties which covers all technical and non-technical equipments and supplies.
Contact Email: manilajobs@peoplesupport.com
Job Functions
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Job Requirements
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• Degree in BS Engineering, Accounting, Business Administration, and other IT related or business courses.
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• 5 years minimum experience in a related capacity, as a Property Custodian, Asset Administrator, Building Management, Purchasing, Supply Chain, Logistics, and other similar functions.
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• Must have a very good knowledge and understanding of materials management and supply chain solutions.
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• Knowledge or background in IT is helpful.
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• Must have a good understanding of business processes
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• Must be highly organized and understands audit concepts
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• Ability to respond to various inquiries
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• Ability to effectively present ideas and concepts to all levels of audiences
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• Ability to work in a team-oriented, collaborative environment
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• Ability to multi-task, must prioritize workloads and work under pressure in an ambiguous environment.
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• Demonstrate a strong desire to learn and grow with changing job requirements.
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• Strong customer service orientation
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• Adept understanding of Contact Center industry
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• Excellent verbal and written communication skills
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• High stress and volume work tolerance
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• Highly flexible to the demands of job
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• Willing to work on extended hours or graveyard shift
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• Willing and able to travel
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• Has some degree of flexibility and expects to work hours necessary to complete assignments on schedules that would satisfy the requirements of the job.
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• Self motivated and directed
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• Ability to maintain professional demeanor and confidentiality
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Facilities and Administration
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